umm....what????

So, more often than not the hotel is empty. Empty as in maybe ten...twenty rooms a night. It's quiet, you can hear the crickets chirping and sometimes tumbleweeds fly through the lobby. Well...tonight was a different story. I arrived for my night shift (2pm - 10pm) and checked the computer to see what type of evening I should expect. There were 56 check-ins (which at this fine establishment, is considered a lot). I then went on to try and block rooms (which means to assign each reservation to an empty, inspected, ready to go).

Houston, we have a problem.

No rooms. Not a single, clean room.

(Side note, the hotel has been sitting basically empty for 3 days, which in my opinion, is MORE than enough time to clean and have rooms ready for a busy weekend.)

After consulting management on the situation, all hell proceeded to break loose. Maintenance, management and housekeeping all went into a tizzy yelling at each other. The entire hotel went bezerk trying to flip over and clean rooms.

Meanwhile, I stayed at the front and attempted not to cut my wrist with the cheap, hotel razors.

Two hours later, there are still not enough clean rooms to put guests in and the only suggestion given to me (before everyone went home for the day) was to ask if people didn't mind staying in a room with just a king bed....and telling any walk-ins that we can only get them into rooms with one bed.


FML.