About that resume...

According to the resume of that charming applicant, while they were employed as a housekeeper with the Hilton corporation, they "demonstrated skillfull communication and negotiation skills". I'm trying to picture a scenario where a housekeeper would need to skillfully use negotiation skills...

• "All right, I'll make ONE of your beds, do the toilet seat, but not the bowl and take out the garbage in exchange for giving you three extra sets of towels and a bottle of shampoo. What do you say?"

or...

• "Terrorists have seized the Hilton and are threatening to kill hostages! Get me a housekeeper!"