ASSHOLE A: "I can't believe you can't guarantee me a check-in before 3PM! This is ridiculous." (Note: It's 9AM when this comment is made, two hours before guests are expected to check out from the night before)
ASSHOLE B: "Hi, I'm just calling down to let you know I'll be checking out in about a half hour or so." (Note: It's 12:10PM when this comment is made, over an hour after when guests are expected to check out from the night before)
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