The continuing, totally true adventures of a lowly desk clerk working at a hotel where the staff and management are incapable of providing quality service to guests who may not even deserve it anyway.
This crazy, annoying lady has been calling every 5 minutes to be transferred to a room. Every time she calls back she has to tell me her whole name, who she is calling for and then asks me why the person is not picking up the phone. I hate.
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